2. Legislation and quality
  3. Quality
Quality
A pioneer in the French-speaking and Brussels region, the Assisted Reproductive Technology (ART) center at Saint-Pierre University Hospital has developed a quality management system since 2007, inspired by the requirements of the ISO 9001 standard. This approach was officially certified by VERISTAS between 2008 and 2026, a recognition that symbolized our motivation and genuine commitment to improving patient care. Since then, our quality management system has continued to evolve and strengthen, particularly to meet the legal and regulatory requirements specific to the ART sector and human body material banks, which now extend well beyond the ISO 9001 standard alone. Our center is also part of the Accreditation Canada process led by Saint-Pierre University Hospital, guaranteeing a high level of quality and safety standards in healthcare.

Each year, we continue our efforts at continuous improvement within our team, in service of the quality and safety of care for our patients.

Quality guarantee

This enables us to provide our patients with comprehensive and secure care, while aiming for excellence in their satisfaction.

Concretely, what does this entail?

  • We comply with all legal requirements.
  • We have completed our strikte procedures op all the ondersteuningslevels.
  • We record and store all critical parameters within our center.
  • We ensure complete documentary and biological traceability.
  • We record and try to find solutions to all the problems we encounter.
  • We train ourselves every year to maintain up-to-date levels of competence in scientific, technical, and quality knowledge.
  • We evaluate the quality of our work through performance indicators and satisfaction surveys.
  • We communicate through weekly team meetings.
  • We implement projects focused on the patient.
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